Job Description
Our client, a privately held real estate investment company based in Edmonton, Alberta, is seeking an experienced Portfolio Manager to oversee the day-to-day operations and performance of their industrial and commercial real estate portfolio. This is an owner-side role that combines portfolio oversight, financial management, tenant relations, leasing coordination and capital project management.
Responsibilities:
Portfolio & Property Management
Act as the primary point of contact for third-party property managers, holding them accountable for operating budgets, service delivery, reporting requirements and deadlines.
Oversee the day-to-day operations and performance of the real estate portfolio, ensuring properties are managed in accordance with ownership objectives and standards.
Identify underutilized assets, operational inefficiencies and opportunities to improve property performance and portfolio value.
Provide recommendations to the executive team regarding portfolio optimization, asset improvements and operational strategies.
Assist with due diligence and evaluation of potential new real estate investment opportunities.
Maintain accurate property records, documentation and administrative activities.
Participate in monthly executive meetings and provide updates on portfolio performance, priorities and key issues.
Tenant Relations & Leasing
Establish and maintain positive relationships with tenants, ensuring a high standard of communication and service.
Manage tenant inquiries and ongoing relationships for self-managed properties.
Communicate property updates, maintenance schedules, operational changes and other important information to tenants.
Monitor tenant satisfaction, address concerns and coordinate appropriate follow-up.
Work with third-party property managers and internal marketing resources to advertise available properties and attract prospective tenants.
Conduct property showings and assist with prospective tenant screening when required.
Coordinate with third-party consultants on lease preparation, negotiations and execution, ensuring consistency with ownership policies and leasing objectives.
Property Maintenance & Capital Projects
Coordinate and oversee maintenance, repairs and improvements for self-managed properties.
Schedule and conduct regular property inspections to identify maintenance requirements, operational concerns and opportunities to enhance asset value.
Oversee contractors and service providers involved in capital improvement projects, monitoring scope, budgets, timelines and quality of work.
Ensure properties are maintained to ownership standards, including building quality, security, health and safety requirements.
Coordinate with third-party property managers to ensure maintenance programs and capital projects are completed effectively and within approved budgets.
Financial Management & Reporting
Develop, manage and monitor property operating budgets, financial reports and performance metrics.
Monitor property-level financial performance and identify variances, risks and opportunities to improve returns.
Provide regular portfolio updates and recommendations to the executive team and board.
Work closely with accounting and finance to develop effective reporting tools, dashboards and performance tracking processes.
Support improvements to internal financial and administrative procedures, balancing operational efficiency with appropriate controls and oversight.
Monitor operating expenses, capital expenditures and other financial considerations impacting portfolio performance.
Compliance & Risk Management
Maintain an understanding of municipal, provincial and federal regulations affecting commercial real estate and property management.
Ensure properties operate in compliance with applicable legislation, building requirements, health and safety standards and ownership policies.
Work with third-party property managers and service providers to address compliance matters and mitigate operational risks.
Requirements
Bachelor's degree in Business Administration, Real Estate or a related discipline is preferred.
Minimum of 5 years of experience in commercial property management, real estate portfolio management, asset management or a related role.
Experience managing commercial or industrial real estate properties, with industrial property experience considered a strong asset.
Demonstrated ability to oversee third-party property managers, contractors and external service providers.
Strong understanding of commercial property operations, leasing, tenant relations, maintenance and capital project management.
Experience developing and managing operating budgets, reviewing financial performance and preparing management reports.
Strong commercial acumen, with the ability to identify opportunities to improve asset performance and maximize portfolio value.
Experience coordinating capital improvement projects, including budget, schedule and contractor oversight.
Strong communication and relationship-building skills, with the ability to work effectively with tenants, consultants, contractors and executive leadership.
Excellent organizational, time management and problem-solving skills, with the ability to manage multiple properties and competing priorities.
Proficiency with property management software, particularly Yardi, and the Microsoft Office Suite.
Please submit all resumes to Amy Hawksworth at Hawksworth@catchrecruitment.com